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Users pending approval

Introduced in GitLab 13.5.

When Require admin approval for new sign-ups is enabled, any user that signs up for an account using the registration form is placed under a Pending approval state.

A user pending approval is functionally identical to a blocked user.

A user pending approval:

  • Will not be able to sign in.
  • Cannot access Git repositories or the API.
  • Will not receive any notifications from GitLab.
  • Does not consume a seat.

Approving a user

A user that is pending approval can be approved from the Admin Area. To do this:

  1. Navigate to Admin Area > Overview > Users.
  2. Click on the Pending approval tab.
  3. Select a user.
  4. Under the Account tab, click Approve user.

Approving a user:

  1. Activates their account.
  2. Changes the user's state to active and it consumes a seat.